Sonect

What is Sonect? 1

• What is Sonect?

How does Sonect work? 2

• How does Sonect work?
• Is it possible to use Sonect without an internet connection?

Where can I use Sonect? 1

• Where can I use Sonect?

Downloading the Sonect App 4

• Where and on which platform can I download the Sonect app?
• In which countries can I use Sonect?
• I saw there is more than one Sonect app in the app store.
• I am not Swiss. Can I also use the app?

Verifying identity 4

• Why do I need to verify my identity?
• How do I verify my account?
• What countries are supported?
• What is the age limit?

Adding money to Sonect 7

• Bank accounts
• Apple Pay or Google Pay
• What payment methods can I use within Sonect? Can I use my credit card?
• Exchanging currencies with foreign credit card
• I want to link my bank account to Sonect. Which banks are currently supported?

See all 7 articles

Pricing 2

• Pricing
• Pricing Examples

How can I become a Sonect shop? 1

• How can I become a Sonect Shop?

Withdraw 2

• How much time do I have to collect my cash?
• Where can I withdraw money?

Send 2

• Send money to a friend
• Send money to another Sonect account

Transaction history 2

• My limits
• Viewing my transaction status

Discover 1

• My favorite store is not supporting Sonect, what can I do?

I want to close my Sonect account 0

My phone has been lost or stolen 0

Is my money safe? 1

• Is my money safe?

Is my privat information safe? 1

• Is my private information safe?

What personal data do I need to submit to use Sonect? 1

• What personal data do I need to submit to use Sonect?

How long will Sonect store my data for? 1

• How long will Sonect store my data for?

What if I want Sonect to erase all my data? 1

• What if I want Sonect to erase all my data?

Knowing the data Sonect holds on me 0

How do I get Sonect to stop contacting me? 0

What does Sonect use my data for? 1

• What does Sonect use my data for?

Where is my data stored? 0

The merchant is unable to scan my barcode 1

• The merchant is unable to scan my barcode.

There was an error in the app and I can't get further 1

• There was an error in the app and I can’t go further.

I want to use Touch ID or Face ID to unlock the app 1

• I want to use Touch ID or Face ID to unlock the app.

Are there any withdrawal/send limits? 0

I need to edit my personal details 1

• I need to edit my personal details

I forgot my passcode 1

• I forgot my passcode

I have suggestions or a feedback for the app. 1

• I have suggestions or a feedback for the app.

ZKB 0

General question 9

• What is Sonect?
• How does Sonect work in TWINT?
• Where can I withdraw cash with TWINT?
• Can I withdraw cash from any shop that offers TWINT?
• What does it cost to withdraw cash with TWINT?

See all 9 articles

Using Sonect 13

• How can I open Sonect?
• How is the limit calculated?
• I have closed my browser. How can I find my barcode?
• How can I find a shop?
• How much time do I have to confirm a payment in TWINT?

See all 13 articles